Send Page to a Friend Welcome to HQ4SPORTS! THE place for the best values in baseball and softball equipment!
HeadQuuarters 4 Sports Inc. PO Box 894 1303 NW 12th St Lincoln City, OR 97367
Phone: 1 888-854-2287
FAX: 1-888-355-3195 HeadQuarters 4 Sports and HQ4sports are servicemarks of Davis & Davis, LLC info@hq4sports.com
Info
Shipping
Important shipping info.
Refer to the table below for shipping charges
*Standard (5-10 Business Days)- Orders will be shipped using any
of the following carriers: UPS Ground, FedEx Ground, USPS. Orders more than
5lbs will be charged an additional .50/lb shipping. We do not recommend standard
shipping if you need your product sooner than 10 days. Street address required (no PO Boxes). If you would like delivery to a PO Box you must select USPS Priority Mail.
*USPS Priority Mail generally takes approximately 3 business days,
however it is not guarnateed and may take longer. Orders to Hawaii/Alaska
may take up to 10 business days. Orders more than 3lb will be charged an
additional $1.50/lb.
Next Business Day, 2nd Business Day and 3rd Business Day- See rates
below for orders 3lbs or under. For orders over, $1.50 per lb will be added
to the rates below for the weight over 3 lbs during checkout. For heavy or
large bulky items, we recommend standard shipping.
Carriers do not count the day the item shipped as a shipping
day, nor do they count weekends or holidays. For example, if your
order was placed on a Thursday evening, it would be shipped on Friday. If
you selected 3 day shipping it would arrive on Wednesday, 2 day would arrive
on Tuesday, and Next Day would arrive on Monday. Friday, Saturday, and Sunday
would not count as shipping days.
Express Shipping Orders placed before 11AM PT will be shipped out
same day. Orders placed after 11AM will be shipped out the next business day.
*Standard
(5-10 Days)
*USPS Priority Mail
(3-5 Days)
* 3rd Business Day *
*2nd Business Day
*Next Business Day
$6.99
$12.99
$11.99
$16.99
$29.99
*All shipping rates above are for orders up to 3
lbs. Orders over 3 lbs will be charged the following:
Standard- .50/lb over 5 lbs
USPS Priority Mail $1.50/lb over 3 lb
3 Business Day-$1.50/lb over
3lb
2 Business Day-1.50/lb over 3 lb
Next Business Day-$1.50/lb over 3 lb
Can I ship to a PO Box or
an APO/FPO address?
Yes, if you select USPS Priority
Mail.. We will ship via United States Postal Service Priority Mail.
No, if you select Next Day, 2 day, or 3 day FedEx because
they not deliver to PO or APO/FPO addresses.
Do you ship outside of the
United States?
We only ship to U.S. addresses and Canada. Please note that all products are not allowed to be shipped to Canada. We will contact you after you place your order if one of the products you ordered is not allowed to be shipped outside of the U.S. Please select "International" as the shipping method during checkout. We will ship via UPS Worldwide Expedited which takes approximately 1-2 days to arrive. Customers will be responsible for customs, but there will be no brokerage fees due as with services such as ground. To estimate shipping, simply add an item to the shopping cart and then enter your postal code and select international shipping.
When will my order ship ?
Orders for in stock items received prior to 11AM PST Monday through Friday
will ship that same day. Orders for in stock items received after 11AM Monday
through Friday, on Saturday and Sunday, or on a holiday will ship
the next business day.
How do I know if my order
has been shipped?
When you place your order, will be sent an email confirmation.
You will also receive a second email when your order has been shipped.
If you select standard shipping tracking
may not unavailable if your item shipped USPS Priority Mail.
If you select Next Business Day, 2nd Business Day or 3rd Business
Day you can track your order. As part of your shipping confirmation email
there is a tracking tracking number and a link that will automatically check
the status of your order. Click on the link in the email.
Is ordering with a credit
card safe from your site?
Yes. At HQ4sports we use state of the art
technology to make sure that your credit card information is completely safe.
All transactions are sent using Secure Socket Layer (SSL) encryption on Netscape
(the Internet standard for secure transactions) and Microsoft Explorer. If
you would rather order over the phone, email customerservice@hq4sports.com
your phone number, and a customer service representative will return your
call and you can place your order over the phone.
Privacy
Policy
Do you share my information
with anyone?
No. We will not sell, rent or give
your name, address, email address, credit card information, or any other
personal information to any other organization. This site is hosted by Yahoo!
Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo!
automatically collects order information but may only use this information
in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo!
also automatically collects information about your shopping experience.
Return
Policy
HQ4SPORTS offers a 30 day return policy on new, unused merchandise. Baseball bats
must be in original wrapper and unused to return for refund.
HQ4SPORTS will only accept returns that are in resellable condition (bats
in original shrinkwrap, Gloves with tags, etc...). See Returning Merchandise
to see directions for returning merchandise. Use of a shipping coupon code
assumes you are going to keep the item. If the item is returned for a credit,
you will be charged the original shipping amount. All Bats that have warranty issues (denting, breaking, etc) must be dealt with directly with the manufacturer. No exceptions.
HQ4sports will reply to your email
with a "Return Merchandise Authorization" number and the address to ship
your package.
Pack the item(s) being returned securely
in the original packaging if possible.
Enclose a copy of the original packing
list with the return merchandise. Keep the original copy of the packing
list for your records.
Write "Return Autorization Number"
on the outside of the package as well as the return address.
All return shipping charges must
be prepaid. We cannot accept C.O.D. deliveries.
We recommend using insurance for
your return shipment.
Credit will be issued within 10 days of receipt of the returned
merchandise.
Use of a shipping
coupon code assumes you are going to keep the item. If the item is returned
for a credit, you will be charged the original shipping amount.
Blemished
Bats
We believe that blemished baseball
and softball bats to be one of the best values in sports equipment. Blemished
bats are brand new, and are still in the original packaging. These bats
have very minor cosmetic blemishes which may include a r a smudged letter
or minor imperfection in the paint. These blemishes are very minor and often
difficult to even find. These bats meet manufacturers specifications in
every other way. The cosmetic blemish will in no way affect performance
and you can save BIG! Blemished bats do not carry manufacturers warranty,
but we provide a 90 day replacement warranty (see below).
Blemished Bat Warranty
HQ4sports provides a 90 day limited warranty on blemished bats which covers all manufacturing
defects from normal field usage including: major denting, cracking, breaking,
loose or detached end cap, rattling. Bats that are not blemished have a manufacturer's warranty. For all bats with a manufacturer's warranty, warranty issues are done directly with the manufacturer. The policy does not cover: bats that
have been abused, altered or mistreated, bats that have been used in a batting
cage, bats that have been used in temperatures lower than 60 degrees or bats
that have had grip replacement. Please note that high performance bats are
manufactured with ultra-thin walls to maximize performance. These bats will
incur slight indentations (dings) and/or surface deformations (out-of-roundness).
This is considered normal wear and does not constitute a defective product.
A ring gauge test will be performed to verify conformity of barrel diameter
to association regulations. If the bat is determined to be covered
by the 90 day warranty a replacement bat will be sent within 3 business days
of the arrival of the defective bat. There is a limit of 1 replacement. **Please note that the replacement bat may not
be the same model as purchased. In this case, we will send the best replacement
available. Replacement bats are determined by availability.**
To return a defective bat.. see Returning
Merchandise . There is a limit of 1 replacement.
What our
customers are saying
" Great pricing, really fast shipping. These guys are GREAT! I would certainly buy from them again."